Legal

Delete your account

You can delete your account and everything in it from inside the app. It is permanent, and it does not need to go through support.

Last updated 2026-09-03

How to delete it, step by step

  • Open the app and go to Settings.
  • Under Account, tap Delete account.
  • Read what will be removed, then tap Continue. If you have a PRO subscription this screen warns you first — see below.
  • Type DELETE in the confirmation box and tap Delete my account. If you use the app in another language, type the word it shows you: USUŃ, LÖSCHEN, ELIMINAR, SUPPRIMER or EXCLUIR.

There is no waiting period and no review. When it succeeds the account is gone and you are signed out.

Deletion happens in the app rather than on this website. There is no web form, because the request has to come from a signed-in account — that is what makes it impossible for anyone else to delete yours.

What is deleted

Everything attached to the account, permanently:

  • Your account and sign-in details
  • Every training session you logged, and every observation in them
  • My Game — the techniques and positions you added
  • Your history, your analysis and any AI Coach summaries written for you
  • Your settings, your training schedule and your privacy choices
  • Your pseudonymous identifier at our analytics and entitlement providers

What is not deleted

Records of payments are kept, with your identity removed. When an account is deleted the payment record stays but is no longer linked to a person. We are required to keep records of transactions, and this is how both things are true at once.

The techniques library itself is not yours and is not affected — it is the same reference material for everybody.

Deleting your account does not cancel a subscription

If you have PRO, cancel it in Google Play before or after deleting the account. Subscriptions are managed by Google, not by us, and deleting an account here does not reach them. The app warns you about this at the first step and offers the link.

If something goes wrong

If the deletion fails, the app tells you and keeps you signed in on purpose — signing you out of an account that still exists would leave you believing it was gone. Try again, or write to support@buildmygame.app and we will handle it. We aim to answer within 14 days.

You can ask us to delete the account by e-mail instead of using the app. We will need to confirm you own the address it was registered with.